Gilly Stephenson's Waxes and Polishes covers Australia coast to coast. Fast and cost-effective delivery of your order is important to us. The following information will give you an excellent guide to our delivery procedures:
How Fast Are We?
As soon as we receive your order it will be processed and as soon as payment is confirmed we will package and ship the goods to you using one of our delivery services. We check for orders regularly during the day and night and we are notified as soon as your order is placed.
Orders placed on Saturdays or Sundays may be processed on these days but are generally processed first thing Monday morning.
How Much Does it Cost?
Postage & packing is calculated at the checkout stage of the purchase and will be displayed to you before you send your order. As a general rule for postage (within Australia only), we use Australia Post or courier satchels, costing either 500g ($8.80), 3kg ($11.00) or 5kg ($19.80). Please be aware that if you have listed a PO box as a delivery address, your parcel will automatically be sent via Australia Post.
While we make every effort within reason to ensure that this calculation is accurate under certain circumstances the postage cost calculated may be in error and not cover the real delivery costs.
Under these circumstances we reserve the right to not proceed with the order. Instead we will contact you and inform you of the actual cost and give you the option of proceeding with the revised delivery charges, or cancelling your order.
Find Out More
For more information on our delivery policy, please contact us.